Due to the recent spike in COVID-19 cases in Los Angeles County and surrounding areas, we will be updating our branch hours, which will be effective on Monday, October 5, 2020 until further notice.
For your convenience and easy access, our new branch in Long Beach on Viking Way will be opened on the second Saturday of every month.
Since coming into the medical centers has become more difficult for many of our members, we are adjusting branch hours as follows:
Branch hours effective October 5, 2020:
4133 N Viking Way, Long Beach, CA 90808
Mon, Tue, Thu, Fri: 10:00 am to 4:00 pm
Second Saturday of each month: 9:00 am to 1:00 pm
Long Beach Memorial Medical Center
2801 Atlantic Ave., Long Beach, CA 90806
Mon, Tue, Fri: 10:00 am to 4:00 pm
Thu: 8:00 am to 4:00 pm
St. Mary Medical Center
1050 Linden Ave., Long Beach, CA 90813
Mon: 10:00 am to 2:00 pm
Fri: 7:00 am to 2:00 pm
St. Francis Medical Center
3630 E. Imperial Hwy., Lynwood, CA 90262
Thu: 7:00 am to 2:00 pm
Our Call Center will remain available Monday through Friday, 9:00 am to 5:00 pm.
Contactless Payments Update
For your safety and convenience, we will be offering Contactless Payments through ApplePay, GooglePay, and SamsungPay. Stay tuned…details coming soon.
We appreciate your continued patience and support during these challenging times. We hope you and your loved ones remain healthy and safe.
Allied Healthcare Federal Credit Union
On Tuesday, May 5th, our branch at Long Beach Memorial Medical Center will reopen with temporary branch hours: Tuesdays from 9:00 am to 2:00 pm and Thursdays from 7:00 am to 1:00 pm. Our new branch at 4133 N. Viking Way in Long Beach is also now open for appointments only.
For the health and safety of our Members and Staff, we are enforcing social distancing and face covering required by the Los Angeles Department of Public Health.
We continue serving you via phone at 562.933.0370 from Monday through Friday from 9:00 am to 5:00 pm and by email at email@example.com*.
We want to thank ALL medical workers for their hard work, dedication, and the sacrifices that they’re making to help keep us all safe. This week, AHFCU had the honor of thanking a few of them in person with some donuts and other goodies. Although we were only able to personally thank a handful of workers at Long Beach Memorial Medical Center, we hope that ALL medical workers from ALL medical centers know how much we appreciate them!
If you are receiving a COVID-19 Economic Impact Payment you may be receiving it as early as this week.
If you’re receiving a Direct Deposit
Members who signed up with the IRS to have direct deposit should receive their COVID-19 Economic Impact Payment via ACH into the account that the IRS has on file. The U.S. Treasury Department is sending the first batch of electronic payments this week. You can check the status of your electronic payment by viewing your account in NetTeller (Online Banking).
If you’re receiving a Live Check
If you are eligible for an Economic Impact Payment and have not signed up with the IRS to have your payment directly deposited into your account, you will be receiving a physical check mailed to the address that the IRS has on file. Live checks will be sent in batches after all the ACH checks have been sent. If you have changed addresses since filing your last tax return, click here to update your information to avoid delay of receiving your payment.
Once you receive your check, you can deposit it into your AHFCU account through our Mobile App (available at the App Store and Google Play). You can also deposit it at an AHFCU or CO-OP Network ATM. Click here for an ATM locator.
The IRS issues warning about schemes related to Economic Impact Payments.
The Internal Revenue Service urges tax payers to be on the lookout for calls and email phishing attempts related to the coronavirus and ecumenic impact payments. Please click here for more information. Note: Neither the IRS or AHFCU will ever send unsolicited emails, text messages or social media attempts to gather information.
We’re here to help, however, you need it.
Allied Healthcare Federal Credit Union is offering solutions to help make this unprecedented time less stressful. These include:
- Payment Deferment
- Emergency Loans
- Credit Insurance
To learn more about these services or for other assistance, please email* us at firstname.lastname@example.org or log into online banking and click on the Message Center on the top right, and then select ‘New.’
We also offer several remote access services so you can conveniently and safely manage your accounts. These include:
- Deposit checks and cash, and make cash withdrawals at our New AHFCU ATM located at 4133 N. Viking Way, Long Beach, CA OR at a CO-OP Network ATM.
- Access your accounts 24/7 through Online Banking and Mobile Banking
- Remotely deposit checks and much more through our Mobile App, available at the App Store or Google Play.
Please remember that we’re in this together, and we remain committed to serving you!
On March 19, 2020 Governor Newsom issued a statewide order to “Stay at Home”. In conjunction the medical centers where our branches reside have closed their doors to visitors, thereby we are forced to temporarily close the credit union branches.
We encourage you to use self-service channels as your primary way to transact with the credit union. In addition, please contact us by emailing email@example.com. Please do not include account sensitive information such as your account number or social security number. If you would like to send us a secure message, please login to online banking and click on the Message Center option on the top and then click on New. We’ll respond to all emails within 24 hours, Monday – Friday from 9:00am to 5:00pm.
We hope you and your loved ones remain healthy and safe.
We’re here for you!
Here are steps that you can take to continue to manage and access your accounts:
- We encourage you to use Mobile Banking and Online Banking to access your accounts 24/7.
- You can make remote deposits and more through our Mobile App, available at the App Store or Google Play .
- If you need assistance during this time, please contact us by emailing firstname.lastname@example.org. We’ll reply to all emails within 24 business hours, Monday – Friday from 9:00 am – 5:00 pm.* We’re here for you, our members.
- Use your debit and credit cards to make purchases online from the comfort of your home.
- Access your funds through AHFCU’s ATMs or CO-OP Network ATMs. You can find an ATM near you by texting your ZIP Code to 91989 or by clicking here.
During this time, please be aware of coronavirus scams being made by cybercriminals. AHFCU will never request your social security number, password or any other sensitive information by email or text. If you have an AHFCU Value or Dividend Checking Account, you are eligible for free identity theft protection. You can learn more here.
As a reminder, your accounts with AHFCU are safe and federally insured up to $250,000 by the National Credit Union Administration (NCUA). Credit union members have never lost a penny of insured savings at a federally insured credit union. You can learn more at www.mycreditunion.gov.
We remain committed to serving you during this unprecedented time.
Thank you for your valued membership.
Allied Healthcare FCU
*When you email, please do not include account sensitive information such as your account number or social security number. If you would like to send us a secure message, log into online banking and click on the Support option and then Secure Chat.